Juanita Phillips

MC

Juanita Phillips is one of Australia’s best loved and experienced news presenters, and an accomplished MC and speaker.

For over two decades, she anchored the ABC’s flagship 7pm News in Sydney, making her the public broadcaster’s longest-serving prime-time female TV news presenter. Before this time, she anchored CNN’s morning news and business show in London for five years, and was one of the first Australians to present TV news on the BBC.

Ms Phillips has also worked for Channel Ten and Sky News, and has been a columnist and feature writer for The Bulletin magazine, News Corporation and Fairfax. She has written a series of children’s books, The Newspaper Kids, and is the author of a best-selling memoir about juggling work and motherhood, A Pressure Cooker Saved My Life.

Bianca Bates

Managing Director, Head of Payments J.P. Morgan Australia and New Zealand

Bianca Bates is the Head of Payments, Australia and New Zealand at J.P. Morgan, responsible for driving business strategy and growth. The Payments business encompasses payables, receivables including merchant acquiring, liquidity, foreign exchange, account services, channels, escrow, and trade solutions.

In the rapidly evolving payments landscape, Ms Bates overseas product development and innovation, business P&L, client experience and overall business governance. She manages a team across sales, product, client service and implementations, and key partners including operations and technology.

Ms Bates has over 25 years of financial industry experience. She joined JP Morgan in 2013 and held several roles, including APAC Head of Business Transformation for J.P. Morgan Payments based in Hong Kong. Prior to J.P. Morgan, Ms Bates worked at Citi and UBS in Sydney and London.

Ms Bates currently serves as an AusPayNet Director and holds a GAID. She also sits on the Australian Advisory Board for Women in Payments.

Tiziana Bianco

VP AuNZSP Product & Solutions – Visa Customer Experience, Innovation, Product and Transformation Executive

Tiziana Bianco is a transformational leader with primary expertise in Customer Experience, Product and Innovation. She is a technology, product and management executive with 15+ years of global experience, having developed and launched business operations, new products, solutions and services for multinational brands. She is currently leading the Visa Product and Solutions team, having carriage for Visa’s core consumer and business solutions inclusive of Loyalty and Instalments, Risk and Data Services, Networks and Platforms and Digital Partnerships across the Australia, New Zealand and South Pacific markets.

Prior to this, Ms Bianco supported the expansion of Zip Payments outside of Australia through strategic acquisition and inorganic product and engineering expansion. She also created and led the global Innovation Lab network at CBA across Sydney, London, and Hong Kong.

Her ability to identify, test and drive new ways of working, emerging business models and new capabilities to help organisations future fit themselves, drive customer advocacy and establish sustained innovative cultures are her core passions.

Ms Bianco’s intrapreneurial mindset and leadership continues to be cultivated and curated with strong relationships and networks established through trade missions to Israel with the first Women Leaders Mission led by Lucy Turnbull AO and Jillian Segal AM and various visits to Silicon Valley, Europe and Asia.

Ms Bianco’s early days were spent in management consultant at Capgemini Australia, with primary expertise in large scale transformational programmes, ranging from strategy through to implementation within the financial services, retail and telecommunication sectors. Before moving to Australia, she spent time at ING DIRECT, Canada with a predominate focus on customer experience programs.

John Brogden AM

Chair, AusPayNet

John Brogden is an experienced Chairman, Non-Executive Director, Executive and former Member of Parliament with more than 30 years’ experience in the public sector, financial services, professional associations, and not-for-profit organisations.

From 1996 to 2005, John was the Member for Pittwater in the NSW Parliament and was Leader of the Opposition for over three years – the youngest person ever to lead a major political party at a state of federal level. After Parliament, his executive roles have included CEO of Manchester Unity, the Financial Services Council, the Australian Institute of Company Directors, and Landcom. He has chaired Abacus Australian Mutuals (now COBA) and Landcom (prior to being appointed CEO).

John is a leading Australian and international suicide prevention advocate and campaigner for suicide decimalisation. He has been President of LifeLine International and Chair of Lifeline Australia.

He is currently the Chair of AusPayNet, a Director of CFS’ superannuation fund AIL, and the Chair of Advisory Board of the Urban Property Group.

He holds a Master of Public Affairs (MPA) from the University of Sydney, is a Fellow of the Australian Institute of Company Directors (FAICD) and is a Member of the Order of Australia (AM).