2018 Annual Review

Framing the Next Generation of Payments

This financial year, we saw payments evolve in ways that is accelerating change and likely to shape our industry for decades to come.

Such rapid change can be overwhelming, but our industry has embraced the challenge. Highlights this year include: 

• In collaboration with transport authorities, we developed a national Open Loop Transport Payments Framework.
• Ramping up the fight against online card fraud, our Accelerator event brought together the e-commerce community to tackle CNP fraud.
• We lodged submissions to Government to help shape the future of payments regulation.
• Supporting new technologies, we contributed to the development of local and international industry standards. 

We invite you to read our 2018 Annual Review below. 

2013 Annual Review

Collaboration for a better payments system

The Australian payments community is living through challenging times. 

From an era of stable, utility payments networks supporting competitive markets for payment services, we are increasingly faced with changing end user demands and expectations, rapid technological change, greatly increased regulatory and public policy interest, structural change to networks and new kinds of competition. Our overview of the changing payments environment in the following pages adds some statistical flavor to these general observations.

With this changing environment as background, the board’s strategy work has elaborated on our core purpose – advancing members’ interests and the public interest in improving our payments system – into four strategic objectives that define APCA’s “key result areas”. We have taken these objectives as thematic signposts to report on our activities this year.