Fraud Statistics Jul 19 - Jun 20

 

Continued decline in card fraud

The fraud figures for the 12 months to 30 June 2020 (FY20) show fraud on payment card transactions dropped by 15.4% to $447.2 million continuing the trend recorded in the 2019 calendar year.

Within this total:

  • Card-not-present (CNP) fraud - affecting mainly online transactions - dropped by 14.0% to $392.4 million.
  • Lost and stolen card fraud dropped by 28.5% to $30.8 million
  • Counterfeit/skimming fraud fell be 24.8% to $14.0 million

The decline, which came as spend on cards totalled $803.4 billion (up 0.5%), translates to a rate of 56 cents per $1,000 - down from 66 cents per $1,000 in FY19.

The FY20 data includes the first full year in operation of the industry CNP Fraud Mitigation Framework, which came into effect on 1 July 2019.

For further information, please see the Media Release. The fraud data tables are available below.

Fraud Statistics Jul 19 - Jun 20 (Revised April 2021)

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Fraud Perpetrated on Australian Cheques and Cards

1 July 2019 - 30 June 2020 (Revised April 2021)

Fraud Transactions Total Transactions Fraud Rates
Number Value Number (millions) Value (millions) as % of total no. of transactions as % of total value ($) of transactions
Cheques 834 $5,554,826 49 $510,621 0.0017% 0.0011%
Australian-issued cards 3,761,282^ $448,651,116^ 11,073^ $803,736^ 0.0340% 0.0558%
Proprietary debit cards 79,051 $13,594,973 N/A N/A N/A N/A
Scheme credit, debit and charge cards 3,682,231 $435,056,143 N/A N/A N/A N/A
Total 3,762,116 $454,205,942 11,123 $1,314,358 0.0338% 0.0346%

 

^ = Figures have been revised.

Cheque Fraud Perpetrated in Australia

1 July 2019 - 30 June 2020

Category Actual Exposure Recoveries*
On-Us Fraud Transactions Value ($) Transactions Value ($) Value ($)
Valueless 12 61,751 203 8,931,526 16,695
Fraudulently Altered 250 1,546,781 492 6,291,969 156,470
Stolen Blank Cheque / Book 474 1,927,652 1,927 11,385,359 511,535
Originated Counterfeit Cheques 22 594,719 106 2,843,584 126,875
Non-originated Counterfeit Cheques 61 1,264,026 516 13,481,978 189,939
Breach of Mandate 0 0 15 68,823 0
On-Us Total 819 5,394,929 3,259 43,003,239 1,001,514
           
Deposit Fraud        
Valueless 8 122,335 240 11,420,639 6,350
Valueless - Kite Flying 2 26,103 19 532,914 6,872
Third Party Conversion 5 11,459 112 1,269,936 0
Deposit Total 15 159,897 371 13,223,489 13,222
           
Total 834 5,554,826 3,630 56,226,728 1,014,736

 

* Data on the 'transactions' of recoveries is not collected.

“Actual” losses can relate to “Exposure” during an earlier period. This explains why, in some reporting periods,actual losses may exceed exposure.

Proprietary Debit Card Fraud Perpetrated in Australia

1 July 2019 - 30 June 2020

Category Transactions Value
Debit Card Fraud – PIN Used:
Lost/Stolen 18,457 3,646,071
Never Received 2,885 896,402
Counterfeit/Skimming 14,621 4,676,110
Other 7,043 2,123,116
PIN Used Total 43,006 11,341,699
     
Debit Card Fraud – PIN Not Used:
Lost/Stolen 23,186 1,174,430
Never Received 4,389 267,599
Counterfeit/Skimming 2,460 214,064
Other 6,010 597,181
PIN Not Used Total 36,045 2,253,274
     
Total Debit Card Fraud 79,051 13,594,973

 

Note: For fraudulent transactions initiated at ATMs, POS terminals and other devices, the above statistics incorporate all transactions where either "cheque" or "savings" was selected, regardless of the type of card used (that is debit card, 'combo’ card, scheme card etc). The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

 

Scheme Credit, Debit and Charge Card Fraud
Perpetrated in Australia and Overseas on Australia-issued Cards

1 July 2018 - 30 June 2019 (Revised April 2021)

Category In Australia Overseas Total
  Transactions Value ($) Transactions Value ($) Transactions Value ($)
Lost / Stolen 245,078 16,869,345 57,149 9,154,156 302,227 26,023,500
Never Received 14,327 1,937,598 574 138,379 14,901 2,075,977
Fraudulent Application 5,610 2,218,909 1,148 401,763 6,758 2,620,672
Counterfeit / Skimming 52,462 3,682,900 44,079 5,553,167 96,541 9,236,067
Card Not Present (CNP) 1,726,594 232,075,989 1,528,568 161,514,225 3,255,162 393,590,214
Other 4,180 844,057 2,462 665,665 6,642 1,509,711
Total 2,048,251 257,628,798 1,633,980 177,427,345 3,682,231 435,056,143

Note: The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

Fraud Perpetrated in Australia on Cards issued Overseas

Category Transactions Value ($)
Lost / Stolen 22,409 4,336,366
Never Received 564 80,530
Fraudulent Application 637 121,654
Counterfeit / Skimming 23,655 6,875,280
Card Not Present (CNP) 337,216 82,428,487
Other 2,331 890,718
Total 386,812 94,733,034

 

Note: The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.