Fraud Statistics Jan 19 - Dec 19

The data shows a sharp decline in card fraud

Card fraud declines sharply in 2019

Our 2020 Payment Fraud Report shows that in 2019, card fraud fell by 19.5% to $464 million - the biggest decline ever - as total card spending rose 3.9% to a record $819 billion. This translates to a fraud rate of 56.6¢ per $1,000 spent, a significant drop from 73.1¢ per $1,000 in 2018.

  • Fraud on Lost and Stolen cards fell by 37% to $35 million
  • Counterfeit /Skimming fraud fell by 14.3% to $16.8 million
  • Card-Not-Present fraud fell by 17.7% to $402.6 million

The drop in card-not-present (CNP) fraud, mainly affecting online transactions, is the first ever and coincides in part with the introduction in July 2019 of the industry CNP Fraud Mitigation Framework.

The industry is committed to tackling CNP fraud, which accounts for 87% of all card fraud, and remains vigilant as e-commerce volumes increase during the COVID-19 pandemic.

For more information on the data and payment fraud trends, including a “Spotlight on Scams”, read our Payment Fraud Report below and the accompanying Media Release.

Australian Payment Fraud 2020 Report Payment Fraud Statistics Jan - Dec 2019

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Fraud Perpetrated on Australian Cheques and Cards

1 January 2019 - 31 December 2019

Fraud Transactions Total Transactions Fraud Rates
Number Value Number (millions) Value (millions) as % of total no. of transactions as % of total value ($) of transactions
Cheques 680 $4,831,888 54 $544,054 0.0012% 0.0009%
Australian-issued cards 3,785,118 $464,048,364 11,010 $819,157 0.0344% 0.0566%
Proprietary debit cards 76,068 $14,041,182 N/A N/A N/A N/A
Scheme credit, debit and charge cards 3,709,050 $450,007,182 N/A N/A N/A N/A
Total 3,785,798 $468,880,252 11,064 $1,363,211 0.0342% 0.0344%

 

Cheque Fraud Perpetrated in Australia

1 January 2019 - 31 December 2019

Category Actual Exposure Recoveries*
On-Us Fraud Transactions Value ($) Transactions Value ($) Value ($)
Valueless 2 44,133 314 10,432,647 37,815
Fraudulently Altered 213 1,465,322 411 6,193,117 159,185
Stolen Blank Cheque / Book 406 1,924,384 1,661 10,022,739 524,473
Originated Counterfeit Cheques 16 413,121 83 2,621,544 94,648
Non-originated Counterfeit Cheques 26 590,998 200 7,338,199 65,207
Breach of Mandate 0 0 37 80,438 0
On-Us Total 663 4,437,958 2,706 36,688,684 881,328
           
Deposit Fraud        
Valueless 13 385,211 308 17,999,276 100,000
Valueless - Kite Flying 0 0 12 276,811 1,375
Third Party Conversion 4 8,719 85 1,060,472 0
Deposit Total 17 393,930 405 19,336,559 101,375
           
Total 680 4,831,888 3,111 56,025,243 982,703

 

* Data on the 'transactions' of recoveries is not collected.

“Actual” losses can relate to “Exposure” during an earlier period. This explains why, in some reporting periods,actual losses may exceed exposure.

Proprietary Debit Card Fraud Perpetrated in Australia

1 January 2019 - 31 December 2019

Category Transactions Value

Debit Card Fraud – PIN Used:
Lost/Stolen 17,847 3,409,332
Never Received 2,889 773,250
Counterfeit/Skimming 17,813 5,836,147
Other 6,266 2,029,188
PIN Used Total 44,815 12,047,917
     
Debit Card Fraud – PIN Not Used:
Lost/Stolen 21,382 1,134,282
Never Received 2,910 143,035
Counterfeit/Skimming 2,072 186,468
Other 4,889 529,480
PIN Not Used Total 31,253 1,993,265
     
Total Debit Card Fraud 76,068 14,041,182

 

Note: For fraudulent transactions initiated at ATMs, POS terminals and other devices, the above statistics incorporate all transactions where either "cheque" or "savings" was selected, regardless of the type of card used (that is debit card, 'combo’ card, scheme card etc). The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

Scheme Credit, Debit and Charge Card Fraud
Perpetrated in Australia and Overseas on Australia-issued Cards

1 January 2019 - 31 December 2019

Category In Australia Overseas Total

  Transactions Value ($) Transactions Value ($) Transactions Value ($)
Lost / Stolen 284,533 18,984,312 54,977 11,521,415 339,510 30,505,726
Never Received 16,746 1,912,545 547 120,421 17,293 2,032,966
Fraudulent Application 5,648 1,934,647 1,238 480,184 6,886 2,414,831
Counterfeit / Skimming 41,856 4,507,008 40,835 6,285,530 82,691 10,792,538
Card Not Present (CNP) 1,722,340 224,026,415 1,534,521 178,610,264 3,256,861 402,636,679
Other 3,947 957,100 1,862 667,342 5,809 1,624,442
Total 2,075,070 252,322,027 1,633,980 197,685,155 3,709,050 450,007,182

Note: The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

Fraud Perpetrated in Australia on Cards issued Overseas

Category Transactions Value ($)

Lost / Stolen 15,912 4,547,168
Never Received 832 156,707
Fraudulent Application 639 138,120
Counterfeit / Skimming 20,952 7,271,346
Card Not Present (CNP) 300,184 82,415,961
Other 2,601 914,601
Total 341,120 95,443,903

Note: The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.