Fraud Statistics Jan 18 - Dec 18

The data shows a decline in the rate of card fraud

We collect payments fraud statistics from Australia’s financial institutions and major card schemes twice-yearly to help inform business and consumers about fraud issues.

The data for 2018 has shown a decline in the rate of fraud for the first time since reporting of card fraud commenced in 2006.

The rate of card fraud for the 12 months to 31 December was 72.8 cents per $1,000 of card spending, down from 75.0c per $1,000 in the previous period.

The data show:

  • a continued decline in counterfeit/skimming fraud, down by 37% to $19.5 million, the lowest ever level recorded.
  • a decline in the growth of card-not-present (CNP) fraud; the increase in 2018 was 2.4%, compared to 13.9% the previous year.

The improved card fraud figures come as online retailers and payment service providers adjust to a new framework for reducing CNP fraud that took effect on 1 July 2019.

For further information on this data release, please see the accompanying Media Release.

Australian Payment Card Fraud 2019 Report Fraud Statistics for Jan - Dec 2018 (Revised October 2019)

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Fraud Perpetrated on Australian Cheques and Cards

1 January 2018 - 31 December 2018 (Revised October 2019)

Fraud Transactions Total Transactions Fraud Rates
Number Value Number (millions) Value (millions) as % of total no. of transactions as % of total value ($) of transactions
Cheques 591   $4,374,367 70 $824,209 0.0008% 0.0005%
Australian-issued cards 4,369,431 ^ $576,200,244 ^ 9,988 $788,647 0.0437% 0.0731%
Proprietary debit cards 52,398 $13,388,243 N/A N/A N/A N/A
Scheme credit, debit and charge cards 4,317,033 $562,812,001 N/A N/A N/A N/A
Total 4,370,022 $580,574,611 10,058 $1,612,856 0.0435% 0.0360%

 

Cheque Fraud Perpetrated in Australia

1 January 2018 - 31 December 2018

Category Actual Exposure Recoveries*
On-Us Fraud Transactions Value ($) Transactions Value ($) Value ($)
Valueless 4 304,500 505 12,313,398 1,505,549
Fraudulently Altered 148 1,176,640 346 2,555,334 182,231
Stolen Blank Cheque / Book 357 1,469,335 1,726 1,111,851,738 396,562
Originated Counterfeit Cheques 20 211,395 95 2,475,297 1,108,784
Non-originated Counterfeit Cheques 19 149,876 83 9,881,512 65,000
Breach of Mandate 2 430,652 9 1,411,731 5,000
On-Us Total 550 3,742,398 2,764 1,140,489,010 3,263,126
           
Deposit Fraud        
Valueless 23 207,741 275 5,796,815 474,494
Valueless - Kite Flying 8 394,050 14 1,586,920 424,675
Third Party Conversion 10 30,178 62 2,429,646 23,886
Deposit Total 41 631,969 351 9,813,381 923,055
           
Total 591 4,374,367 3,115 1,150,302,391 4,186,181

 

* Data on the 'transactions' of recoveries is not collected.

“Actual” losses can relate to “Exposure” during an earlier period. This explains why, in some reporting periods,actual losses may exceed exposure.

Proprietary Debit Card Fraud Perpetrated in Australia

1 January 2018 - 31 December 2018

Category Transactions Value

Debit Card Fraud – PIN Used:
Lost/Stolen 13,797 3,410,614
Never Received 2,577 1,183,484
Counterfeit/Skimming 19,121 6,191,491
Other 4,115 1,585,079
PIN Used Total 39,610 12,370,668
     
Debit Card Fraud – PIN Not Used:
Lost/Stolen 7,270 443,769
Never Received 3,119 186,011
Counterfeit/Skimming 463 149,786
Other 1936 238,009
PIN Not Used Total 12,788 1,017,575
     
Total Debit Card Fraud 52,398 13,388,243

 

Note: For fraudulent transactions initiated at ATMs, POS terminals and other devices, the above statistics incorporate all transactions where either "cheque" or "savings" was selected, regardless of the type of card used (that is debit card, 'combo’ card, scheme card etc). The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

Scheme Credit, Debit and Charge Card Fraud
Perpetrated in Australia and Overseas on Australia-issued Cards

1 January 2018 - 31 December 2018 (Revised October 2019)

Category In Australia Overseas Total

  Transactions Value ($) Transactions Value ($) Transactions Value ($)
Lost / Stolen 371,919 33,005,256 87,925 18,773,520 461,844 51,779,240
Never Received 25,826 4,361,667 1,532 362,838 27,358 4,724,505
Fraudulent Application 5,972 1,905,795 1,367 417,470 7,339 2,323,265
Counterfeit / Skimming 22,350 5,126,247 39,404 8,144,794 61,754 13,271,040
Card Not Present (CNP) 2,044,919 258,589,138 1,708,814 230,452,467 3,753,733 489,041,605
Other 2,854 1,063,158 2,151 609,187 5,005 1,672,345
Total 2,475,840 304,051,260 1,841,193 258,760,740 4,317,033 562,812,001

Note: The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

Fraud Perpetrated in Australia on Cards issued Overseas

Category Transactions Value ($)

Lost / Stolen 24,628 3,265,740
Never Received 1,147 111,292
Fraudulent Application 1,765 145,767
Counterfeit / Skimming 21,979 5,806,961
Card Not Present (CNP) 378,334 71,490,622
Other 4,465 1,448,466
Total 432,318 82,268,848

Note: The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.