Fraud Statistics Jan 18 - Dec 18

The data shows a decline in the rate of card fraud

We collect payments fraud statistics from Australia’s financial institutions and major card schemes twice-yearly to help inform business and consumers about fraud issues.

The data for 2018 has shown a decline in the rate of fraud for the first time since reporting of card fraud commenced in 2006.

The rate of card fraud for the 12 months to 31 December was 72.8 cents per $1,000 of card spending, down from 75.0c per $1,000 in the previous period.

The data show:

  • a continued decline in counterfeit/skimming fraud, down by 37% to $19.5 million, the lowest ever level recorded.
  • a decline in the growth of card-not-present (CNP) fraud; the increase in 2018 was 2.4%, compared to 13.9% the previous year.

The improved card fraud figures come as online retailers and payment service providers adjust to a new framework for reducing CNP fraud that took effect on 1 July 2019.

For further information on this data release, please see the accompanying Media Release.

Australian Payment Card Fraud 2019 Report Payment Fraud Statistics Jan - Dec 2018

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Fraud Perpetrated on Australian Cheques and Cards

1 January 2018 - 31 December 2018

Fraud Transactions Total Transactions Fraud Rates
Number Value Number (millions) Value (millions) as % of total no. of transactions as % of total value ($) of transactions
Cheques 591   $4,374,367 70 $824,209 0.0008% 0.0005%
Australian-issued cards 4,345,243 $574,332,038 9,988 $788,647 0.0435% 0.0728%
Proprietary debit cards 52,398 $13,388,243 N/A N/A N/A N/A
Scheme credit, debit and charge cards 4,292,845 $560,943,795 N/A N/A N/A N/A
Total 4,345,834 $578,706,405 10,058 $1,612,856 0.0432% 0.0359%

 

Cheque Fraud Perpetrated in Australia

1 January 2018 - 31 December 2018

Category Actual Exposure Recoveries*
On-Us Fraud Transactions Value ($) Transactions Value ($) Value ($)
Valueless 4 304,500 505 12,313,398 1,505,549
Fraudulently Altered 148 1,176,640 346 2,555,334 182,231
Stolen Blank Cheque / Book 357 1,469,335 1,726 1,111,851,738 396,562
Originated Counterfeit Cheques 20 211,395 95 2,475,297 1,108,784
Non-originated Counterfeit Cheques 19 149,876 83 9,881,512 65,000
Breach of Mandate 2 430,652 9 1,411,731 5,000
On-Us Total 550 3,742,398 2,764 1,140,489,010 3,263,126
           
Deposit Fraud        
Valueless 23 207,741 275 5,796,815 474,494
Valueless - Kite Flying 8 394,050 14 1,586,920 424,675
Third Party Conversion 10 30,178 62 2,429,646 23,886
Deposit Total 41 631,969 351 9,813,381 923,055
           
Total 591 4,374,367 3,115 1,150,302,391 4,186,181

 

* Data on the 'transactions' of recoveries is not collected.

“Actual” losses can relate to “Exposure” during an earlier period. This explains why, in some reporting periods,actual losses may exceed exposure.

Proprietary Debit Card Fraud Perpetrated in Australia

1 January 2018 - 31 December 2018

Category Transactions Value

Debit Card Fraud – PIN Used:
Lost/Stolen 13,797 3,410,614
Never Received 2,577 1,183,484
Counterfeit/Skimming 19,121 6,191,491
Other 4,115 1,585,079
PIN Used Total 39,610 12,370,668
     
Debit Card Fraud – PIN Not Used:
Lost/Stolen 7,270 443,769
Never Received 3,119 186,011
Counterfeit/Skimming 463 149,786
Other 1936 238,009
PIN Not Used Total 12,788 1,017,575
     
Total Debit Card Fraud 52,398 13,388,243

 

Note: For fraudulent transactions initiated at ATMs, POS terminals and other devices, the above statistics incorporate all transactions where either "cheque" or "savings" was selected, regardless of the type of card used (that is debit card, 'combo’ card, scheme card etc). The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

Scheme Credit, Debit and Charge Card Fraud
Perpetrated in Australia and Overseas on Australia-issued Cards

1 January 2018 - 31 December 2018

Category In Australia Overseas Total

  Transactions Value ($) Transactions Value ($) Transactions Value ($)
Lost / Stolen 371,816 32,893,176 87,625 18,733,520 459,441 51,626,696
Never Received 25,648 4,350,212 1,530 362,716 27,178 4,712,928
Fraudulent Application 5,817 1,829,911 1,366 417,399 7,183 2,247,310
Counterfeit / Skimming 21,719 5,096,530 38,668 8,098,114 60,387 13,194,644
Card Not Present (CNP) 2,035,383 257,857,188 1,698,298 229,636,197 3,733,681 487,493,385
Other 2,840 1,060,324 2,135 608,508 4,975 1,668,832
Total 2,463,223 303,087,340 1,829,622 257,856,455 4,292,845 560,943,795

Note: The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

Fraud Perpetrated in Australia on Cards issued Overseas

Category Transactions Value ($)

Lost / Stolen 24,667 3,261,351
Never Received 1,018 106,788
Fraudulent Application 1,701 134,367
Counterfeit / Skimming 21,985 5,798,942
Card Not Present (CNP) 376,587 71,181,555
Other 4,442 1,447,327
Total 430,400 81,930,330

Note: The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.