In April 2022, we responded to the ACCC’s Discussion Paper for Interim Report No. 5: Updating competition and consumer law for digital platform services, as part of the Digital Platform Services Inquiry. We supported the ACCC’s review to improve consumer protection, including by requiring digital platforms to deal more effectively with online scams.
In our submission, we took the opportunity to share relevant insights from existing work in the payments industry, and we highlighted that several of the actions in AusPayNet’s industry scam mitigation strategy accord with options suggested by ASIC.
AusPayNet’s submission is available below.