2013 Annual Review

Collaboration for a better payments system

The Australian payments community is living through challenging times. 

From an era of stable, utility payments networks supporting competitive markets for payment services, we are increasingly faced with changing end user demands and expectations, rapid technological change, greatly increased regulatory and public policy interest, structural change to networks and new kinds of competition. Our overview of the changing payments environment in the following pages adds some statistical flavor to these general observations.

With this changing environment as background, the board’s strategy work has elaborated on our core purpose – advancing members’ interests and the public interest in improving our payments system – into four strategic objectives that define APCA’s “key result areas”. We have taken these objectives as thematic signposts to report on our activities this year.