Payment cards have overtaken cash as the most frequently used payment method in Australia.

Debit cards and credit cards are the most common payment method used by Australians today.

Most in-person payments are ‘contactless’, online shopping is increasingly popular and mobile payments are gaining traction.

Financial institutions issue debit cards and credit cards supported by the international card schemes (Visa, MasterCard), as well as debit cards supported by the domestic debit card scheme, eftpos Payments Australia. Charge cards are issued by American Express, Diners Club, JCB and others.

Through our Issuers and Acquirers Community (IAC), we provide a venue for cooperation and collaboration among financial institutions and the card schemes. Our IAC rules, standards and guidelines cover:

  • settlement of domestic debit card transactions
  • approval and operation of ATMs, POS terminals and other payments devices
  • operation of third party digital wallets
  • processing of card-not-present payments and mitigation of CNP fraud.

Combatting online card fraud remains a key focus for financial institutions and card schemes.

The Issuers and Acquirers Community (IAC) brings together a wide range of participants in the card payment system.
The IAC is the home for industry-wide innovation and security in card payments. A current initiative is ‘open-loop’ contactless payments for transit. This allows commuters to use their own payment card (or device, such as a smart phone or wearable) to tap on and off, instead of an Opal card (closed-loop). We were instrumental in developing the framework for the contactless payments trial launched by Transport NSW in July 2017.
Our device evaluation and approval process provides strong protection for cardholders' sensitive card data, including their PINs, by ensuring that all payment devices in Australia meet best practice security standards.
Mitigating fraud
With online card fraud now accounting for 78% of all fraud on Australian cards, combatting card-not-present (CNP) fraud remains a key focus for financial institutions and card schemes. Through the IAC, we are coordinating industry-wide efforts. Most recently, we:
  • released new guidelines for issuers and acquirers outlining best practice for fraud detection, customer authentication, and data security.
  • commenced building an education program to generate greater awareness of CNP fraud and prevention measures among merchants.

In the past we have run a number of campaigns to mitigate card fraud:

Other resources

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