Fraud Statistics Jul 16 - Jun 17

As we spend more than ever on our cards, the rate of fraud is also increasing. 

We collect payments fraud statistics from Australia’s financial institutions and major card schemes twice-yearly.

Tacking card fraud is a key priority for industry. We publish the aggregated data to help increase awareness about fraud trends, prevention and security, and to assist financial institutions in:

  • monitoring fraud trends
  • developing targeted mitigation strategies

In the 12 months to 30 June 2017, transactions made on Australian cards totalled more than $730.1 billion – up 3.8%. Card fraud increased by 3.1% to $538.2 million:

  • counterfeit and skimming fraud dropped 34%
  • card-not-present fraud increased 10%, now accounting for 82% of all fraud on Australian cards

As chip technology continues to provide strong protection against counterfeit card, fraud is migrating to online channels. 

For further information on this data release, please see the accompanying Media Release.

Fraud Statistics for July 2016 -Jun 2017

View Statistics for Fraud

Click to view statistics on key payments areas

Fraud Perpetrated on Australian Cheques and Cards

1 July 2016 - 30 June 2017

Fraud Transactions Total Transactions Fraud Rates
Number Value Number (millions) Value (millions) as % of total no. of transactions as % of total value ($) of transactions
Cheques 796   $5,652,927   100   $1,148,175   0.0008% 0.0005%
Australian-issued cards 3,106,440   $538,235,502   8,481   $730,076   0.0366% 0.0737%
Proprietary debit cards 59,662   $21,786,124   N/A N/A N/A N/A
Scheme credit, debit and charge cards 3,046,778   $516,449,378   N/A N/A N/A N/A
Total 3,107,236 $543,888,429 8,581 $1,878,251 0.0362% 0.0290%

 

^ = Figures have been revised.

Cheque Fraud Perpetrated in Australia

1 July 2016 - 30 June 2017

Category Actual Exposure Recoveries*
On-Us Fraud Transactions Value ($) Transactions Value ($) Value ($)
Valueless 1 7,387 390 23,944,449 7,440
Fraudulently Altered 247 2,242,841 630 9,316,359 969,483
Stolen Blank Cheque / Book 442 2,325,048 1,836 10,201,396 347,519
Originated Counterfeit Cheques 31 259,326 178 4,281,704 180,000
Non-originated Counterfeit Cheques 32 218,465 111 5,672,536 63,075
Breach of Mandate 5 373,459 11 569,456 26
On-Us Total 758 5,426,526 3,156 53,985,900 1,567,543
           
Deposit Fraud        
Valueless 27 125,152 169 29,964,263 37,604
Valueless - Kite Flying 0 0 8 85,418 2,075
Third Party Conversion 11 101,249 37 2,410,296 49,235
Deposit Total 38 226,401 214 32,459,977 88,914
           
Total 796 5,652,927 3,370 86,445,877 1,656,457

 

* Data on the 'transactions' of recoveries is not collected.

“Actual” losses can relate to “Exposure” during an earlier period. This explains why, in some reporting periods, actual losses may exceed exposure.

Proprietary Debit Card Fraud Perpetrated in Australia

1 July 2016 - 30 June 2017

Category Transactions Value
Debit Card Fraud – PIN Used:
Lost/Stolen 8,666 2,196,771
Never Received 3,633 1,969,884
Counterfeit/Skimming 43,702 16,584,896
Other 1,317 714,893
PIN Used Total 57,318 21,466,444
     
Debit Card Fraud – PIN Not Used:
Lost/Stolen 1,541 109,856
Never Received 102 16,066
Counterfeit/Skimming 158 98,767
Other 543 94,991
PIN Not Used Total 2,344 319,680
     
Total Debit Card Fraud 59,662 21,786,124

 

Note: For fraudulent transactions initiated at ATMs, POS terminals and other devices, the above statistics incorporate all transactions where either "cheque" or "savings" was selected, regardless of the type of card used (that is debit card, 'combo’ card, scheme card etc). The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

 

Scheme Credit, Debit and Charge Card Fraud
Perpetrated in Australia and Overseas on Australia-issued Cards

1 July 2016 - 30 June 2017

Category In Australia Overseas Total
  Transactions Value ($) Transactions Value ($) Transactions Value ($)
Lost / Stolen 285,800 22,799,195 54,113 13,243,420 339,913 36,042,615
Never Received 47,794 6,667,199 2,477 434,542 50,271 7,101,741
Fraudulent Application 9,315 3,243,858 1,938 367,081 11,253 3,610,939
Counterfeit / Skimming 20,156 5,380,564 66,393 20,145,625 86,549 25,526,189
Card Not Present (CNP) 1,025,576 194,321,112 1,525,721 248,596,397 2,551,297 442,917,509
Other 3,721 987,335 3,774 263,051 7,495 1,250,386
Total 1,392,362 233,399,263 1,654,416 283,050,115 3,046,778 516,449,378

 

Note: The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.

Fraud Perpetrated in Australia on Cards issued Overseas

Category Transactions Value ($)
Lost / Stolen 18,257 2,780,123
Never Received 814 98,798
Fraudulent Application 889 106,041
Counterfeit / Skimming 30,439 8,172,751
Card Not Present (CNP) 245,788 52,720,660
Other 1,913 940,175
Total 298,100 64,818,548

 

Note: The number of fraud transactions does not represent the number of cards or consumers affected. Typically, multiple fraud transactions are made on a single card.